Editorial Policy

Gillingham Guide is clear and connected: we recognise how the Medway towns fit together while keeping each recommendation geographically precise. Local information should help readers decide where to go and what to expect, not blur one town into another.

What we cover

We publish guides to local businesses, places to eat, shopping, attractions, leisure activities and essential services. We use neighbourhoods, institutions and landmarks when they genuinely help answer the reader’s question.

Gillingham and the wider Medway area

Gillingham is one of the Medway towns. Within Gillingham, the High Street, Brompton, Twydall, Gillingham Green and other neighbourhoods have their own context. Chatham, Rochester, Rainham and Strood are neighbouring towns in the wider Medway area; they are not interchangeable with Gillingham.

We keep attractions in their correct locations: the Historic Dockyard Chatham is in Chatham; Rochester Castle and Cathedral are in Rochester; and Chatham Maritime, including the Dockside Outlet Centre and university campuses, should not be presented as Gillingham town centre. We may include them in a wider Medway guide when clearly labelled.

Sources and current details

We aim to use reliable sources close to the subject, such as Medway Council, the business, venue, event organiser, transport operator or public service concerned. Business status, opening hours, market trading, train and bus routes, event dates, venue access and public-service arrangements can change. We check current details where practical and encourage readers to confirm important information directly.

We do not invent businesses, addresses, phone numbers, prices, reviews, rankings, event dates or service coverage. We distinguish current operations from historical associations and do not imply public access to military sites where access may be restricted. We avoid unsupported claims about crime, flooding, individual properties or local communities.

Recommendations and commercial relationships

A listing or recommendation is not automatically paid for or endorsed. If content is sponsored or has another commercial relationship, we will identify it clearly. Commercial arrangements do not in themselves determine our editorial view. Our guides help readers compare available information, but do not guarantee that an option suits every person.

Corrections and updates

If you spot an error, email [email protected] with the page address, the detail in question and, if possible, a reliable source. We review correction requests and update material errors where appropriate. Minor edits may be made without a separate note; for a substantial correction, we may add an editorial note to the page.

A request from a business or individual does not automatically require us to remove content. We consider accuracy, relevance, privacy, safety and the public interest. We do not publish private personal information or unverified allegations about individuals.

Scope and limitations

Our guides are selective, not a complete directory of every business, service, attraction or event in Gillingham or Medway. Inclusion does not guarantee quality or availability, and absence does not imply criticism. Please confirm important details with the organisation concerned.